All Systems Operational
Uptime over the past 90 days. View historical uptime.
API ? Operational
90 days ago
100.0 % uptime
Today
Media Proxy ? Operational
90 days ago
100.0 % uptime
Today
Push Notifications ? Operational
90 days ago
100.0 % uptime
Today
Search Operational
90 days ago
100.0 % uptime
Today
Voice Operational
Brazil Operational
Europe Operational
Hong Kong Operational
India Operational
Japan Operational
Russia Operational
Singapore Operational
South Africa Operational
South Korea Operational
Sydney Operational
US Central Operational
US East Operational
US South Operational
US West Operational
Third-party Operational
CloudFlare ? Operational
Tax Calculation Service Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
API Response Time
Fetching
Past Incidents
Jan 17, 2022

No incidents reported today.

Jan 16, 2022

No incidents reported.

Jan 15, 2022

No incidents reported.

Jan 14, 2022

No incidents reported.

Jan 13, 2022
API Latency / Message Send Failures
Resolved - On-call engineering has taken steps to remediate and resolve the issue. API latency and availability has recovered as of 4:43 PM PDT.
Jan 13, 16:47 PST
Investigating - We're investigating API latency and message send failures.
Jan 13, 16:33 PST
Jan 12, 2022
Awaiting Endpoints Issues
Resolved - We've issued a fix to the issue, and awaiting endpoint issues have resolved.
Jan 12, 19:33 PST
Investigating - We're currently investigating an issue that is causing a small ~1.3% of servers to be stuck in "Awaiting Endpoint".
Jan 12, 19:27 PST
Jan 11, 2022
Search message indexing behind
Resolved - This incident has been resolved.
Jan 11, 14:51 PST
Identified - The issue has been identified and a fix is being implemented.
Jan 11, 13:35 PST
Investigating - Search indexing is intermittently getting behind, meaning that there may be a delay before messages show up in search results. We're investigating and hope to have it fixed soon!
Jan 11, 12:00 PST
Jan 10, 2022

No incidents reported.

Jan 9, 2022

No incidents reported.

Jan 8, 2022

No incidents reported.

Jan 7, 2022

No incidents reported.

Jan 6, 2022

No incidents reported.

Jan 5, 2022

No incidents reported.

Jan 4, 2022

No incidents reported.

Jan 3, 2022
Search indexing is behind
Resolved - This incident has been resolved.
Jan 3, 19:44 PST
Monitoring - A fix has been implemented and indexing is now restored and catching up.
Jan 3, 19:09 PST
Identified - The issue has been identified and a fix is being implemented.
Jan 3, 15:42 PST
Investigating - Another year, another incident! Our search indexing is behind, meaning that new messages won't be searchable as fast as normal. We're investigating and are working to fix it.
Jan 3, 14:55 PST
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