Monitoring - Updated clients which support the DAVE (Audio & Video End-to-End Encryption) Protocol are now required to connect to non-stages voice calls across the Discord Platform. If you attempt to connect with an out of date client, the voice gateway will reject your connection with close code 4017.
Resolved -
k-ID age verification is operating normally again in the UK and Australia. Previously age verified users were not impacted.
Mar 5, 19:49 PST
Monitoring -
k-ID has deployed a fix for UK/AU age verification issues. We’re monitoring to ensure age verification is working normally. Previously age verified users should not be impacted.
Mar 5, 19:38 PST
Investigating -
Some users in the UK and Australia may be unable to complete new age verification via k-ID. Users who have already completed age verification should not be impacted. We’re actively working with k-ID on a resolution and will share updates here as we learn more.
Mar 5, 19:26 PST
Resolved -
This incident has been resolved.
Feb 28, 14:54 PST
Monitoring -
A fix has been implemented and we are monitoring the results.
Feb 28, 14:51 PST
Update -
This is actually a continuation of the incident from earlier today, which we marked "resolved" in error. We have now identified and are remediating the issue
Feb 28, 14:42 PST
Identified -
We are currently investigating this issue. Restarting your sessions *should* fix it but existing sessions may have not be seeing new DMs
Feb 28, 14:28 PST
Investigating -
We are currently investigating this issue. Restarting your sessions *should* fix it but existing sessions may have not be seeing new DMs
Feb 28, 13:54 PST
Resolved -
This incident has been resolved.
Feb 27, 14:26 PST
Investigating -
We are investigating an issue where some servers may show up as unavailable and some voice calls may not be able to start.
Feb 27, 13:52 PST