Resolved -
k-ID age verification is operating normally again in the UK and Australia. Previously age verified users were not impacted.
Mar 5, 19:49 PST
Monitoring -
k-ID has deployed a fix for UK/AU age verification issues. We’re monitoring to ensure age verification is working normally. Previously age verified users should not be impacted.
Mar 5, 19:38 PST
Investigating -
Some users in the UK and Australia may be unable to complete new age verification via k-ID. Users who have already completed age verification should not be impacted. We’re actively working with k-ID on a resolution and will share updates here as we learn more.
Mar 5, 19:26 PST