Resolved -
This incident has been resolved.
Aug 4, 13:17 PDT
Update -
We're seeing significant positive impact from our earlier fix; nearly all users should be recovered at this point. We are monitoring closely.
Aug 4, 12:59 PDT
Monitoring -
We have a fix in place are seeing recovery, although some users may still be seeing impact.
Aug 4, 12:53 PDT
Update -
We are actively working toward system recovery and will post another update in 10 minutes.
Aug 4, 12:36 PDT
Update -
We are continuing to work on a fix for this issue.
Aug 4, 11:50 PDT
Identified -
We are currently investigating an issue that is impacting users' ability to send direct messages. Other functionality including interactions, shop, and SDK integrations are also affected.
Aug 4, 11:49 PDT