Connectivity Issues/Unavailable Guilds

Incident Report for Discord

Resolved

Everything looks 100% operational now. Apologies for the service interruption. A routine code upgrade caused a cascading failure in our system.

We're still investigating the root cause of why this happened - and hope to ensure stuff like this doesn't happen again in the future.

Posted Sep 23, 2016 - 04:11 PDT

Monitoring

Service continues to recover. Everything appears to be coming back up again. Clients should be able to connect again - and guilds are becoming available.

Posted Sep 23, 2016 - 03:41 PDT

Identified

Looks like this is a pretty big outage! We're initializing protocol RESTART DISCORD. Service is starting to recover while everyone comes back online.

Posted Sep 23, 2016 - 02:48 PDT

Investigating

We're investigating issues w/ being unable to connect to discord at this time.

Posted Sep 23, 2016 - 02:33 PDT