Duplicate Message Sends

Incident Report for Discord

Resolved

The incident appears to have been resolved as of 16:52 PST. We are waiting on an RCA from Cloudflare, but suspect it to be related to a recent upgrade on their end which they rolled out to their YYZ datacenter.

Posted Nov 29, 2016 - 18:20 PST

Monitoring

The incident appears to be resolved, Cloudflare has routed traffic away from the affected datacenter.

Posted Nov 29, 2016 - 16:55 PST

Investigating

We're investigating reports of duplicate message sends for Canadian users - we believe this to be Cloudflare's issue and are reaching out to them. If you are having issues, you can confirm by going to https://discordapp.com/cdn-cgi/trace and seeing if "colo=YYZ" appears. If your colo is something other than YYZ, reach out to us on https://twitter.com/discordapp or via support@discordapp.com

Posted Nov 29, 2016 - 16:38 PST