From 4:50 to 5:05 PST Google's Cloud Storage availability dropped to 0. This caused message uploads to fail and retry. When the service became available again the upload backlog caused additional stress on parts of the service.
The service is now recovered and operating as expected.
Posted Feb 01, 2021 - 17:42 PST
Monitoring
Issue has been resolved, Oncall Engineering is monitoring the situation.
Posted Feb 01, 2021 - 17:27 PST
Identified
The root cause of the issue has been identified. Oncall Engineering is working to resolve this issue.
Posted Feb 01, 2021 - 17:19 PST
Update
Message embeds are also experiencing issues at this time.
Posted Feb 01, 2021 - 17:09 PST
Investigating
We are currently investigating an increase in API Latency and Slow Message Sends.