Increased API Latency and Slow Message Sends

Incident Report for Discord

Resolved

From 4:50 to 5:05 PST Google's Cloud Storage availability dropped to 0. This caused message uploads to fail and retry. When the service became available again the upload backlog caused additional stress on parts of the service.

The service is now recovered and operating as expected.
Posted Feb 01, 2021 - 17:42 PST

Monitoring

Issue has been resolved, Oncall Engineering is monitoring the situation.
Posted Feb 01, 2021 - 17:27 PST

Identified

The root cause of the issue has been identified. Oncall Engineering is working to resolve this issue.
Posted Feb 01, 2021 - 17:19 PST

Update

Message embeds are also experiencing issues at this time.
Posted Feb 01, 2021 - 17:09 PST

Investigating

We are currently investigating an increase in API Latency and Slow Message Sends.
Posted Feb 01, 2021 - 17:08 PST
This incident affected: API and Media Proxy.
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