Issue with External Media Embed

Incident Report for Discord

Resolved

Service is working as expected.

Posted Nov 10, 2020 - 10:59 PST

Monitoring

Service impact has been mitigated, engineering will monitor the situation.

Posted Nov 10, 2020 - 10:46 PST

Update

Power has been restored to the datacenter, engineering is working on restoring the proxy service.

Posted Nov 10, 2020 - 10:27 PST

Identified

We have identified an issue with one of our upstream providers. A loss of power at a datacenter is causing a disruption with our external media proxies. External images are not loading at this time.

Uploaded images and GIFs embedded with the GIF Picker are still working at this time.

Engineering is working to resolve this issue.

Posted Nov 10, 2020 - 10:12 PST

This incident affected: Media Proxy.