Connectivity and quality issues for some ISPs and voice regions

Incident Report for Discord

Resolved

We're continuing to serve traffic in US Central and Atlanta out of a different provider, but user impact should have ended as of an hour ago.

Posted Feb 27, 2024 - 21:56 PST

Update

We are continuing to work on a fix for this issue.

Posted Feb 27, 2024 - 20:21 PST

Identified

We're continuing to work with our provider to restore service in Atlanta and US Central. In the meantime, we're continuing to redirect the traffic to other regions in the US.

Posted Feb 27, 2024 - 20:21 PST

Update

We are continuing to investigate this issue.

Posted Feb 27, 2024 - 17:22 PST

Investigating

We are investigating an issue between specific ISPs and our us-central and atlanta voice regions. We have temporarily disabled new sessions to these regions.

Posted Feb 27, 2024 - 17:21 PST

This incident affected: Voice (Atlanta, US Central, US South).