Issue with session starts

Incident Report for Discord

Resolved

Availability of all systems has fully recovered.

Posted Jul 29, 2024 - 16:48 PDT

Monitoring

We've reverted the change in our backend system and have observed recovery. We're continuing to monitor to ensure everything fully recovers.

Posted Jul 29, 2024 - 16:34 PDT

Identified

We're aware of an issue that is impacting user's ability to start new sessions. We're currently working on reverting the change responsible.

Posted Jul 29, 2024 - 16:10 PDT

This incident affected: API and Gateway.