Elevated Errors Across the Platform

Incident Report for Discord

Resolved

All systems are operational. This incident was related to an issue with one of our providers. We have restored the impacted resources.
Posted Dec 14, 2020 - 07:11 PST

Update

API errors have been resolved. Push notifications are still being monitored.
Posted Dec 14, 2020 - 07:09 PST

Monitoring

We have run mitigations to resolve errors on the API. Push notifications are recovering.
Posted Dec 14, 2020 - 06:57 PST

Identified

We have identified the issues causing degraded performance. API issues have largely recovered, but push notifications are still delayed.
Posted Dec 14, 2020 - 06:14 PST

Update

We are continuing to experience intermittent issues and missed push notifications. Mitigations are in progress.
Posted Dec 14, 2020 - 05:34 PST

Update

Issues continue to persist with push notifications - some push notifications will be dropped.
Posted Dec 14, 2020 - 04:44 PST

Investigating

We are investigating elevated error rates and latency across all of Discord.
Posted Dec 14, 2020 - 04:33 PST
This incident affected: API, Media Proxy, and Push Notifications.
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