Errors Connecting to Voice in some Regions

Incident Report for Discord

Resolved

Internet Traffic has returned to normal levels.

Posted Aug 30, 2020 - 09:14 PDT

Update

CenturyLink / Level3 has implemented a fix in their network. We will continue to monitor the situation.

Posted Aug 30, 2020 - 08:08 PDT

Monitoring

We will continue to monitor the ongoing disruption to internet infrastructure.

For more information see
https://www.cloudflarestatus.com/incidents/hptvkprkvp23
https://status.ctl.io/history/f19a0555-abbd-4038-91cb-b55a7645c1f5

Posted Aug 30, 2020 - 06:20 PDT

Identified

Discord is currently impacted by an upstream issue with Cloudflare. This appears to be the cause of the elevated error rates. Oncall Engineering will continue to monitor this situation and work to resolve this issue.

Posted Aug 30, 2020 - 03:58 PDT

Update

We are continuing to investigate this issue.

Posted Aug 30, 2020 - 03:43 PDT

Investigating

We are currently investigating elevated error rates for some Regions. South Korea and Europe are showing elevated error rates for Voice and Video.

Posted Aug 30, 2020 - 03:36 PDT