Degraded Voice experience in Spain/Portugal

Incident Report for Discord

Resolved

This incident has been resolved.

Posted Dec 03, 2021 - 16:55 PST

Monitoring

We identified the root cause: a network backbone issue between Spain/Portugal and our data center for users on Vodafone. We've put in place a mitigation and you should no longer sound like a robot!

Posted Dec 03, 2021 - 16:34 PST

Investigating

We're investigating an issue with degraded voice & video experience in Spain/Portugal.

Posted Dec 03, 2021 - 16:19 PST

This incident affected: Voice (Rotterdam).