Elevated errors adding payment sources

Incident Report for Discord

Resolved

This incident has been resolved.

Posted Jul 10, 2023 - 18:39 PDT

Update

We are continuing to work on a fix for this issue.

Posted Jul 10, 2023 - 18:39 PDT

Update

We are continuing to work on a fix for this issue.

Posted Jul 10, 2023 - 18:34 PDT

Identified

We're seeing elevated error rates adding payment sources. We've identified the issue as an outage of a third party service we use for tax calculation, and are investigating solutions.

Posted Jul 10, 2023 - 18:34 PDT

This incident affected: Third-party (Tax Calculation Service).