502 Errors - API Unavailability

Incident Report for Discord

Resolved

Everything looks resolved at this time.

Posted Oct 13, 2016 - 18:01 PDT

Monitoring

We've routed around Google's load balancers, furiously provisioning a cluster of nginx to load balance. Discord should be available for most users again. We're continuing to monitor this situation.

Posted Oct 13, 2016 - 16:56 PDT

Update

We've routed around Google's load balancers, and Discord should be available for most users again. We're continuing to monitor this situation.

Posted Oct 13, 2016 - 16:51 PDT

Update

We're working on routing traffic around Google's HTTP(s) load balancer. We should have an update in the next 5-10 minutes.

Posted Oct 13, 2016 - 16:42 PDT

Update

Link to the issue on Google's end: https://status.cloud.google.com/incident/compute/16020

Posted Oct 13, 2016 - 16:18 PDT

Identified

We've isolated the issue to Google Cloud Platform's HTTP(s) load balancer. We're awaiting resolution.

Posted Oct 13, 2016 - 16:13 PDT

Investigating

We're investigating reports of 502 errors and failed message sends. We think this is an issue with an upstream ISP. We're trying to isolate now.

Posted Oct 13, 2016 - 16:04 PDT