Deutsche Telekom in Germany is Slow

Incident Report for Discord

Resolved

The issue appears to be resolved.

Posted May 22, 2016 - 16:27 PDT

Monitoring

Via CloudFlare: Traffic has been rerouted around this issue, we are continuing to monitor.

If you are still affected by this issue, message us on Twitter https://twitter.com/discordapp or e-mail support@discordapp.com

Posted May 22, 2016 - 15:09 PDT

Identified

We're still seeing reports of slowness for German users using Deutsche Telekom.

Additionally, CloudFlare is also aware of the issue: https://www.cloudflarestatus.com/incidents/0d9pfq8kg7vm

Posted May 22, 2016 - 14:11 PDT

Monitoring

Our engineering team was able to route around the loss and is now going through Cogent.

If you are still affected by this issue, message us on Twitter https://twitter.com/discordapp or e-mail support@discordapp.com

Posted May 22, 2016 - 12:59 PDT

Identified

We've identified an issue affecting users in Germany using Deutsche Telekom where Discord is taking an extra long time to load, messages being up to fifteen minutes delayed, or being unable to connect at all. Our network team has determined that this is an issue inside of GTT's network, they're reaching out to GTT to get this resolved.

Affected users are recommended to contact Deutsche Telekom to help expedite the resolution of the issue.

Posted May 22, 2016 - 12:49 PDT